Our risk control department is on a sharp lookout for any kind of fraud.
Bet821Poker also considers collusion a type of fraud. Collusion
is when two or more players are playing at the same card table,
chatting via an outside (non-Bet821Poker) chatbox, talking on the phone,
or even sitting in the same room, each one telling the other what cards
he/she has. This kind of playing greatly increases the odds for that
"team" while short-changing the rest of the players around the table. We're good at detecting collusion, so please play fair and have a good time!
The privacy of your financial and account information is of course top priority to us.
Abuse of our cardroom for
money laundering purposes is totally uncool. We're on the lookout for that, too.
If you have any questions, or if you suspect one or more players of breaking any of our rules, please contact our fraud control department.
Bet821Poker SECURITY RULES
Introduction
The management of our online gaming system complies with high ethical
and professional standards in order to provide the Account Holder with
a secure service. Bet821Poker Ltd. is the company responsible for all the
systems and back office operations. Its registered office is located
at Valley View Apartments, Commercial Outlet No5, ir Joseph Carbone Street, STJ 1320 St.Julians, LT - Malta.
To enable Account Holder to play safely, Bet821Poker provides security on three levels:
- IT Security
- Legal Security
- Security in Financial Transactions
IT Security
Bet821Poker uses a true random number generator (TRNG) drawing numbers
and cards at random. Numbers can be neither forecast nor related to one
another thanks to a special and sophisticated algorithm; everything is
left to chance and luck.
Bet821Poker games comply with Maltese legislation and are certified in
accordance with those standards. The necessary precautions are taken
not to encourage users to play big amounts of money and high payouts to
players.
The Bet821Poker system is tested and is subject to regular monitoring.
The software is monitored 24 hours a day, according to the Laws of
Malta on the license.
Legal Security
On 1 May 2004 Malta joined the European Union and is now subject to EU
restrictive regulations. Bet821Poker has been given a regular Maltese
Remote Gaming License Bet821Poker operates with a regular licence
issued according to the new regulations on online gaming of the
Republic of Malta – L.N. 176 of 2004 Lotteries and Other Games Act,
2001 (Act. No. XXIV of 2001). Malta is the first member country of the
European Union with a regulation on online gaming, a complex and
sensitive issue. This license establishes guarantees and protection to
final users within the EU. Any offshore license, where online gaming
companies are generally based, is no way able to offer such reputation.
We have to comply with all the legal restrictions envisaged to safeguard the Account Holder.
The license is issued by the Malta Lotteries & Gaming Authority
(LGA or Authority) only after checking the existence of some
assumptions, including:
- the proper use of interactive games;
- gambler’s protection;
- the prevention of money laundering;
- public needs.
The Authority shall revoke the authorization given should one of the
above-mentioned legal assumptions not be respected. This is the
guarantee that the Account Holder is being given. Therefore, the
precise duty of Bet821Poker is to ensure compliance with procedures
top-notch security and transparency while the customers play.
Financial Security
Credit Card deposits may, from time to time, be partially and/or fully
declined subject to certain security systems managed in collaboration
with a Payment Solution Provider and/or a Financial Institution. Such
security measures may decline legitimate Credit Cards, which
nevertheless, at a particular time, it is not possible to process.
Bet821Poker personnel do not control the said systems, nor have they any
knowledge, of the reasons for any deposits being declined.
The Registration Form is crypted by a top security system. Username and Password are entered with an
algorithm to ensure privacy. When the Account Holder inserts his data,
their authenticity is checked and activation is authorized by the
system. After registration the Account Holder receives an e-mail
containing the registration details. Should there be coincidence of names,
the Account Holder is sent an e-mail by the administration verifying
the information entered. Even for money deposits and withdrawals the
Account Holder’s data are codified by the system in the relevant “lobby” section (cashier).
Bet821Poker may request documents to verify identity and/or
authorization to use a specific Credit Card and/or other facts provided
by the Account Holder, before expediting deposits and/or withdrawals;
this may cause slight delays.
Maximum privacy is provided for all banking transactions between the Account Holder’s bank and the relevant banking institute.
Bet821Poker ensures that the Account Holder’s credit card number will
never be communicated to any other parties except to the financial
institutions dealing with transactions.
To maintain a high level of security and integrity in the system, the
Company reserves the right to conduct a security review at any time to
validate the customer’s identity, age, the registration data provided
by the Account holder, to verify the Account Holder’s playing of the
Games and the Account Holder’s financial transactions for potential
breach of this Agreement and of applicable law. As such the Account
Holder authorizes us and our agents to make any inquiries of the
Account Holder and for us to use and disclose to any third party we
consider necessary to validate the information the Account Holder
provides to us or should provide to us in accordance with this
Agreement, including but not limited to, ordering a credit report
and/or otherwise verifying the information against third party
databases. In addition, to facilitate these security reviews, the
Account Holder agrees to provide such information or documentation as
the Company, in its unfettered discretion, may request.
Keep your finances clean...and don't wash here.
Any activities taking place at Bet821Poker related to Money Laundering is expressly prohibited by Bet821Poker.
If we do suspect such activity, it will be investigated by
our risk management department. If we determine that you have been
engaging in such activity, your account will be closed immediately.
We simply ask our players not to abuse our cardroom in this way.
Bet821Poker PRIVACY POLICY
1. Bet821Poker adheres to the
Data Protection Act, other relevant regulations, legal notices and/or
similar rules in Malta and in Europe, taking account of the Data
Protection Directive (EC Directive 95/46/EC) and the Electronic
Communications Privacy Directive (EC Directive/2002/58/EC).
2. Bet821Poker takes the security and confidentiality of Account
Holders’ personal data seriously and shall endeavour to ensure that
such data is not disclosed at any time to any third party without the
Account Holder’s prior explicit consent. To this effect, Bet821Poker will
also register with the Data Protection Commissioner in Malta.
3. Bet821Poker has adopted best practice when it comes to the principles of e-mail communication with its Clients.
4. All the aforementioned is in place in order to assure
Bet821Poker's Account Holders that at all times personal data is:
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processed in accordance with the rights of the Account Holder concerned;
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processed fairly and lawfully;
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obtained only for a specific and lawful purpose;
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adequate, relevant and not excessive to its purpose;
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accurate and updated;
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kept in a secure manner;
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not kept longer than is necessary for its purpose;
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not transferred to jurisdictions not adhering to the aforementioned Directives; and
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is utilized for marketing purposes based on the so called opt-in principle.
5. The only time that Bet821Poker may disclose personal data is when
ordered to do so by a decision deriving from the Governing Law and/or
in the event of an Account Holder being directly and/or indirectly
involved in crime that involves a Bet821Poker Account.
6. By opening an account with Bet821Poker, Account Holder consents
that Bet821Poker uses his personal data for the following purposes:
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performance of Bet821Poker’s T&Cs;
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Bet821Poker’s own internal marketing and promotion of its activities;
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Any other process related to Bet821Poker’s main activity.
7. All Bet821Poker employees are required to comply with the terms of
this Privacy Policy. This Privacy Policy provides that employees are
obliged to keep Player information strictly confidential. This
obligation continues once an employee has left Bet821Poker.
8. The Account Holder can write to Bet821Poker at any time to obtain
a copy of his information and to have any inaccuracies corrected. Where
appropriate, the Account Holder may have his personal information
erased, rectified, amended or completed. In order to contact Bet821Poker
regarding his information the Account Holder should e-mail
support@bet821poker.com.
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Bet821Poker SECURITY POLICY
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